Went to Precision web-site. Link you-tube video. Watched video covered possible reason (4) for door opener failure. Online chat with Ashley, about the door opener light blinking. Door, failed to open. Booked for tech to visit our home next work week-day between 4 to 8 Post-Meridiem. Two Precision work truck drove upon my Lane. Two personnel, with N-95 mask on, came through the garage side door. They brought in work lights. Our garage hurricane-impact door and door opener, were non-operational. The garage door failure, were the support hardware. You know; rollers, springs, casters, ball bearings, door track wheels, cable links, bearing plates, forks, pulleys, hinges, strut truss rod, anchors and safety that prevent the door from falling upon anyone under it when out of balance. There were Three possible hardware Repair Estimate - 1. $925 GOOD -Basic Hardware good springs warranty- 2. $1,425 BETTER -Better Hardware better steel springs warranty- 3. $1,648 BEST -Best Hardware best steel springs longer warranty. Asked John, to review all three estimate with my wife over our phone and then hand the phone back to me, for us to discuss BETTER or BEST. Better or Best, have the same pound-per-steel springs. Life wear usage makes them $200 apart. We choose longer Life wear. Best warranty. Both tech carry the hardware between their two trucks, working well past 4 P.M. into September 27 evening. Staying at their task, this homeowner Veteran, remain outside operating his front yard sprinkler zones, during their garage door and door opener, repair. Finally, the garage door began to move up the track. Technical balance, center load mount replacement and smooth nearly silent door operation, were the result by John (A) and his tech aide from the second truck. John, sat in his truck to complete the work order and invoice. Then followed this Veteran, into the garage into the home for full payment.

- James D Witt

Precision is the best! They called ahead so we knew they were on their way, arrived on time, diagnosed the problem quickly, fixed it Lickety-split and we are up working again. What a great group of workers and company!

- Roberta Jordans

Very polite man showed up on time, called when he was on his way. Good experience.

- Linda Neville

I am very disappoint as to how my situation was handled. I was told that the door springs could be repaired/replaced (going up and down unevenly). Tech then cut the cords and started dismantling the door structure only then for him to come back to me to state that they don't have the correct size springs, would never have those, and now they have to re-build the entire door for close to $2,000. The door was now not able to operate and the tech had no solution except to now charge me a huge amount $ and to rebuild it the way he mentioned initial that he wanted to do, and described as "the new way for doors to operate" at the very start of this appt. He wanted to then leave me with an non operating door for another day. I felt FORCED to pay this huge unexpected amount of money for something that was not agreed upon to begin with. IT WAS A SWTICH UP SCAM. Again, he told me he could fix my door as it should have been, replacing the springs, but then after taking it all apart and the door not working now, IT ALL CHANGED. This felt very much like a scam and I warn others to be aware of this type of sale technique and scam by this company. I should have used someone else!! I suggest you do so!!!

- Barbra Mccormick

Adam was very prompt, professional and friendly. He was efficient and thorough.

- Susanne Fuller

Where should I start? Travis Dobson arrived on time and provided us with great feedback on our broken spring, the quality of our existing garage door, and possible options. We felt so confident with Travis that we asked him to replace not only the spring but our chain garage door opener (with a belt type). Replacing the bearings and the gasket/door seal seemed to be a good idea as well. And no added weekend service fee certainly didn’t hurt. We are so pleased with our quiet door. It used to sound like a dungeon door was being opened and closed. The new openers and keypad work great too!

- Jeanette Dulley

Chris was the ultimate professional explaining all my options. He came to the house within 20 minutes of the Garage Overhead Spring breaking and one hour later the job was complete...100% recommended.

- Larry Poller

The name was how I chose Precision Door to fix my garage door opener. Hit by a jolt of lightning, it was a stressful time as there was other damages as well. James was totally calm and thoroughly patient at the time, waiting while I dealt with other repairmen. I didn’t have to wait days for the the repair and he was on time. When he left, he left the area clean. For me, the calm he presented helped me with my stress level…I felt comfortable with him and five star satisfied with his work.

- Alex Andrea

We called Precision to check our garage doors in a home we just moved into. We also had them program new garage door openers for us. The technician was friendly and on-time. He knew exactly what he was doing and was done in no time. We would not hesitate to call Precision again when we are need of any garage door related work to be done. The prices were very reasonable, too.

- Gordon Struss

I was having trouble getting my garage door down so called for an estimate. Was told about 750.00 to replace the opener and another 950.00 to replace the installation in the wall above the door itself. Too high in my eyes so I went for a second opinion. That company replaced the opener circuit board for 240.00. I guess working on commission justifies hiking up the price three-fold. NOT FOR ME.

- Ingrid Gentzow

Thank you for taking the time to speak with me today regarding your feedback. Again, we apologize for missing that the circuit board needed to be replaced. We have passed this information on to upper management for training purposes. Also, our technicians do not work on commission and they only give the prices that the company determines. We appreciate the opportunity to make this right for you and hope the resolution was satisfactory to you.

Great company to deal with. Expert technical people, friendly people to work with.

- Jeff Lefrock

Just had a new garage door and opener installed this afternoon and couldn't be more pleased with the job Precision did. From the initial visit to provide us an estimate, to the final installation and clean-up, the employees were excellent to work with. Easy to talk to and they fully explained all the questions we had. They were unquestionably experts in their field and both the salesperson and the installer were real professionals. The job was done right and we couldn't be happier with the results. I won't hesitate to go straight to Precision for any future garage door needs or to recommend them to any I know who may be needing a new garage door or maintenance on the one they have. Thanks to all for a pleasurable experience.

- Scott Ingraham

Precision Door replaced our garage door a few years ago & did a great job. We were now having remote open/close problems. We called & Noah Geer arrived. He was knowledgeable,very courteous & discussed the options. He replaced the circuit board, & reprogrammed remotes. A super precision asset.

- Charles E Salzmann

Melanie was the rep that came to our house. She was professional, knew her product and my wife and I decided to use your services

- Bob Bertri

We had service done on our garage door by a man named Jesse, He was great. He found the problem and fixed it. We are very satisfied with Jesse and Precision

- Sheryl Morella

I’ve used Precision since 2017. Always been extremely satisfied with customer service and the actual work performed. Today I needed a garage door opener install due to my current unit failing. The tech arrived on time, explained the options, performed the work I selected, programmed my remotes and explained the operation of the new system and lubricated my door and rollers. It’s been a good day!

- Bernardo Montoto

Jim I've had your men install my garage openers and now a wheel out off the grove. Both times very pleased with the quick service and repair. Don't usually respond to these, but they both need to be appreciated. Tom Butler

- Tom Butler

Josh did a great job! Fast & efficient. Excellent job @ answering our questions!

- Rob Lawrence

The complete website was very informative.

- Deborah Capuano

Professional from initial phone call to final installation. Rebecca the estimator/ sales team and Tyler the installer were professionals. The price for a garage replacement was competitive. I am satisfied with the whole experience and would highly recommend!

- Phillip Klimpel

Excellent service , quick respond!

- Alexardros Loupis

Very knowledgeable and friendly.

- Kathy Horner

I had a very old door probably original to the home (1974),I called and Melanie my service rep was out with in 3 days to see what could be done, A couple days later Jason came out installed a new storm resistant beautiful garage door. Top shelf sales and install team. Will recommend to others.

- Bill

Luke Rose was extremely professional. He fixed my garage door in less than 30 minutes. He definitely knew what he was doing. On time and friendly. Will definitely use your company in the future.

- Melissa

The technician, Arnold Simpson did a very thorough job, my door has never operated so smoothly. Good man.

- George Penney

Thank You for the prompt and excellent service by Shawn today. We were so pleasantly surprised by his professional expertise, literally updating everything except the garage door itself !!

- Sharon Cox

Chris was very professional and knowledgeable. Very honest! Thank you!

- Teresa Gomez

Excellent technician, great service. Totally recommend!

- Christina Marino

We had an excellent experience. Our garage door wouldn't quit opening and closing. The technician figured out a fix in 5 minutes!

- Jeanne Morgan

James was a great technician. Knowledgeable and honest. The work was done well, we were able to have interesting small talk as he was finishing and answered all questions and educated me as this is my first home. I will definitely recommend this service to others.

- Daniel Vidal