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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Pasco County, FL
has received 1790 reviews, averaging 4.83 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank You for the prompt and excellent service by Shawn today. We were so pleasantly surprised by his professional expertise, literally updating everything except the garage door itself !!
Sharon Cox
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called first thing on a Monday morning after part of our garage door broke over the weekend. By 10:30 am Joshua Figueroa arrived to get it repaired. I had to mention Joshua by name because he went above and beyond in making the necessary repairs. Very knowledgeable and professional, full 5 star service. Would highly recommend.
Chris Rudewicz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This visit was to investigate a funny noise our garage door was making when opening. Jason was kind, professional, and resolved the problem quickly. What I liked most was his explaining what was wrong and what he did to fix it in terms I could understand without talking down to me.
Susan Gravestock
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very satisfied with our technician from beginning to end. He told us what we needed and did not try to over sell. We felt no pressure. We had our cables and wheels replaced. He inspected our door and lubricated it. Thanks
Kent Riner
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was very professional and knowledgeable. Very honest! Thank you!
Teresa Gomez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent technician, great service. Totally recommend!
Christina Marino
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had an excellent experience. Our garage door wouldn't quit opening and closing. The technician figured out a fix in 5 minutes!
Jeanne Morgan
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was a great technician. Knowledgeable and honest. The work was done well, we were able to have interesting small talk as he was finishing and answered all questions and educated me as this is my first home. I will definitely recommend this service to others.
Daniel Vidal
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am sorry that I forgot to ask your techs name.He was polite ,definitely knew his stuff and was an all around pleasant experience.Even though I am moving to a condo I will always use your company for my kids houses.
Bruce Hauser
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rated #1, clear, very informative website, excellent customer service when appointment was made. Melanie arrived right on schedule, she was super friendly, down to earth, knows her products, not pushy. She is an excellent salesperson.???? We love our new door and opener. The 2 men that installed our whole new system were awesome. Thorough, great job.
Mark Phillips
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My neighbor recommended your company to me. Chris, my technician, was very professional and helpful and I believe he represented you well. I would certainly let others know about your business.
Debbie Wright
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A little shocked at the price I was quoted for a complete new garage door opener, was not expecting to drop $950 but what do you do in these times we live in now totally ridiculous
Don Keyes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

really friendly staff great workmanship came out on Sunday. garage door runs smooth and quiet now thank you all
Mark Boelter
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and friendly service!
Katherine Burton
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service, affordable pricing, professional service tech. I look forward to have my 3rd bay door opener installed in the future.
Steve Minor
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I choose your business, not bc I heard anything about company. I am happy, I chose your company because Brian was very professional and knew his job. Thank you for your service. I purchased sensors and it wasn't on drop down
Jackie stewart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service
Jose Fernandez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable. Polite and helpful. Liked his honesty . Great work.
Delbert Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have just completed ordering 2 new garage doors with 2 new motors. Your representative Rebecca was very informative and professional. She answered all my questions and concerns. It was a pleasure to work with her and was very knowledgeable. Because of Rebecca I decided to go with Precision Garage Door of Tampa Bay.. I am positive the work to be performed will be of high quality.
Bob Countach
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The one star was only because of the prompt service call I received, other than that it would have been "no stars" at all.. I had Precision come to my home to give me an estimate for a broken spring on my garage door, Precision did previous work on my garage door in the past..I also had two other companies give me estimates as well.. I was shocked to see the HUGE difference in the quotes I received.. Precision said I had to replace both springs, the bearings were gone and the rollers should be replaced as well.. Your quote was for over $1,300. WHAT, ARE YOU KIDDING ME??? Second quote was to replace both springs only, stating that the bearings and rollers were just fine and did not need to be replaced. That quote was for $244.00.. Third quote said both springs needed to get replaced, that both bearings should be replaced the same time the springs are, and there was nothing wrong with the rollers.. That estimate was for $389.00.. I chose to go with the third quote, trusting that the springs and bearings probably should be replaced at the same time. I cannot believe that there was such a dramatic difference in the two other quotes compared to the one I got from Precision.. I realize there are different labor, material and convenience charges that may differ from company to company, but $1,300.00 vs. $389.00, minus the rollers.. Are you kidding me?? I am offended that Precision would try to take advantage of me like that, and obviously think that I might not think to get other estimates.. I realize we have all been going through some very rough times over the past year and a half, personally and businesswise.. But this was ABSURD, and not the way to make up for lost wages or the bottomline.. I dont know if this was a result of an employee taking advantage, or the company putting pressure on your employees to make up for LOST BUSINESS.. Im sure the "buck will be passed to the employee as always" either way.. But this incident LOST business for your company, it didnt make any at all.. Needless to say, this has caused me to lose ALL confidence to EVER having Precision do work for me ever again..
Patricia
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I doubt that I would use your services in the future since I feel I was miss lead about the cost of the repair. I should have asked more questions the problem with that is I would have to pay a service call if I did not buy your product. very poor way of doing business. Your tech seemed to know what he was doing and was very polite.
Jim Berwick
A Response from: Jim Rapp

Thank you for taking the time to speak with us today regarding your feedback. We appreciate the opportunity to make this right for you. If you need anything else, please feel free to contact us.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pros: Can on a Sunday, Technician was polite friendly and knowledgeable, Work was done quickly and appears to have been done correctly. Con: I feel the parts prices were way over priced.
Brian Armstrong
A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your feedback. We appreciated the opportunity to make your experience better and if there's anything else you need, please feel free to reach out to us.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have 5 garage doors here. 2 main garage doors had openers (belt) replaced, springs replaced, rollers replaced and openers programmed. One had springs and rollers replaced. All 5 were inspected and lubed. The technician provided us with several options. The work was completed in one day as quoted. We are very happy, and will recommend Overhead Precision Garage Door to anyone.
Jerry Sweet
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with the service. The Technician was very good and friendly. He explained everything very well.
Americo Torres
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick the installer was very professional. Job was done quickly and he went over everything he did and what I needed to know. I'm very happy.
Amy Zaniewski
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason and James arrived about 9 in the morning and we discussed what work needed to be done. I agreed with them and they went to work. Two very professional people and they completed their work and left my garage clean.
Mitchell Frame
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian H. was professional, polite and did a great job repairing my garage door!
Kevin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were able to get service the next day after a spring broke effectively trapping our cars in our garage. We were lucky that we were able to get by without our cars until that time - we would have preferred to have paid extra to get emergency service on the day it broke but apparently that is not offered and this was a warranty repair. The service technician was friendly and had the door fixed quickly once he arrived.
Maxwell Sobel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a great job and was very fast. Installed the key pad and it works perfectly.
Chris Marenda
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sorry, I do not do any social media but would like to take this opportunity to thank Precision and Adam Miechle for the excellent service. Adam came out and I explained the problems we were having and he knew right off what the problem was and how to fix it. Adam was very professional and courteous fixed the problem. I appreciate Adam and the Precision Team for getting our problem fixed quickly and YES I would and have recommended your company to others. Thank you Adam and the Precision Team.
Steven Roderer
Service Provided:
Garage Door Opener Repair
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