Tech was Great, only issue that we found your pricing to be extremely high, I have 2nd home in upstate NY and had the same thing done, 2 Springs, bearings replaced by " Overhead Garage Company" and was charged $635.00 you charge $1200

- David Bohme

We called because we thought the belt was loose. He tightened the spring which appears to have fixed the problem. The only issue I have is the price. I think $200 to tighten a spring is exorbitant.

- Cindy Ohannessian

Service man was very pleasant. Repair was stupid-expensive. $300/spring, parts and labor…are you kidding? Will shop around next time.

- Mike Jung

Pros: Can on a Sunday, Technician was polite friendly and knowledgeable, Work was done quickly and appears to have been done correctly. Con: I feel the parts prices were way over priced.

- Brian Armstrong

Thank you for taking the time to speak with me today regarding your feedback. We appreciated the opportunity to make your experience better and if there's anything else you need, please feel free to reach out to us.

First thing I want to say is that my technician, Joshua Figueroa definitely gets 5 stars from me. He was very knowledgeable, upfront with me and answered all of my questions. The cost is what through me off a bit. Got new springs put in, a center bracket and 2 brackets for the sides. Total cost was 865. When looking at the invoice, $80 for a ball bearing, $180 for a left and right bearing plate and 135 for a reinforcement bracket seems extremely marked up to me. Great work but I'll definitely be looking for a cheaper option the next go around.

- William

Thank you for taking the time to speak with me today regarding your experience. We are glad we were able to make this right for you. If there's anything else you need, please reach out to us.

Service was good, but we though that the price was too high for what the repairman did.also he was not wearing a Mask. Also there a part that he did repair, claiming The patt was not available.

- Victor and diana Rosado

It was a pleasure speaking with you today. Thank you for giving us the opportunity to assist you with your concerns. If there's anything else you need, please feel free to reach out to us.

Happy with the work that was done. I did think your pricing was way out of line and will not use your services again.

- Rich Ahlgren

Prompt service. Tech was knowledgeable and courteous. Completed work in a timely manner. I felt the service was way overpriced, but what are you going to do when the spring breaks. 3 stars only because of overpriced.

- Lance Kellas

My neighbors had service performed by Precision Door and they were quite happy, that is why I called for service. Making an appt. was easy. The associate on the phone was very pleasant. There was a follow up email to my appt. The tech - Jose called prior to showing up which was great and he showed up on the time he said. He was very pleasant and knowledgeable. However, my opener was to old to be fixed. He quoted me a very high price which is when I had informed him I saw openers on their website for $349.00, not the $565.00 he had quoted me. He looked on his website and said I was correct. He didn't know about this special offering. It wasn't a Liftmaster opener which I saw Precision handled. He told me this Linear unit is 1-year warranty on the entire unit - motor, parts and labor. Their Liftmasters were a lot more money. That is when I declined and informed him that Banko Garage Doors had the Liftmaster opener for $375.00 with a 4-year warranty on the motor and 1-year on all the other parts and labor. He said they can't match Banko's price and I should buy it from Banko. I thanked him for his time. That is why I gave Precision a 3-Star Rating. Their intent of customer service was very good, however they weren't competitive with their openers as a brand name.

- David Schoenberg

I called Precision because garage motor was not opening or closing garage. Technician was professional, arrived timely, identified that is what a worn out belt quickly, and replaced it with a new belt in about 30 minutes. The only reason I am rating the experience a 3 is because of price. They charged me $234.70 for approximately 30 minutes of work. I estimate the replacement belt cost them no more than $40 so that leaves $195 for labor, fuel and tax which is high for 30 minute service call.

- William Murphy

The technician showed up the same day, right on time. Got to work immediately, and was finished in about an hour. Respectful, and honest. My only complaint is the price was more than double the ballpark figure I was quoted over the phone.

- Ryan Murphy

Good service.

- Daniel Nocera

My technician was unable to install my door the same day.

- Louise Green

Getting a new door and did not know that I needed a permit.

- Paul Ayala

My technician did an excellent job, just wished he did not finish late.

- Mr Lopez

Cory was excellent, just wished he did not have to order my part.

- Eva Hoffman

Getting a new door put in, but I did not know I needed a permit.

- David Frances

Needed a new opener, but it did not come with a light bulb Bryan was great!

- Ricky Barger

Awesome service, i would have liked my door installed same day.

- Mariam Rius

Awesome Tech!

- Steve Walker

Great guy

- Kenny Jordan

Great Job

- Chris O Conner

Permit was needed for door, but other than that great service

- Pauline Buck

I would have liked my door installed the same day.

- Katie Brenum

They were unable to program my car 2 u for my vehicle.

- William Danko

Jeremy was a great guy, but he ran a little late getting here.

- Ken Doucett

Craig was awesom, but he had to special order my part.

- Donna Barger

My technician finished late.

- Ken Barger

I did not know I needed a permit.

- Robin Luck

I needed my part ordered, But Dallas was awesome.

- Joseph Lee