Contacted Precision on New Years Day after finding garage door not opening. They were able to give me an appointment TODAY, at 2-6 PM. 10 Minutes later, I received a call from them saying they had an opening at 12-2 PM. 20 Minutes later, got call from technician Matt Hink saying he would arrive in about 20 minutes. Matt arrive with his Mask on and after assessing the problem, provided me a quote with options. An hour later he was done and also lubed the rollers and hinges. He was very polite and professional. I'm very happy I called them.

- Howard Karp

Noah was polite, explanatory and knowledgeable. I do, however, feel your prices are a bit steep.

- Lee Cipriani

A Precision employee came out to fix my garage door. By the end of looking into everything, they told me I needed a new motor, there's no way it can be fixed, and the price point starts at $599. I decided to wait, and look into it more. Found another company that would charge $350 for a new motor/installation/warranty, and had them come out. They loosened a bolt that was jammed, reset the system, garage door immediately started working and I was charged $65 for everything. The nice gentleman said we don't need a new motor, it's a simple fix. Either Precision rips people off, or they need to train their employees better.

- Kris C.

Thank you for taking the time to speak with me today. We appreciate your feedback. And thank you again for allowing us to make this right for you. If there's anything else you need, please feel free to reach back out to us.

We just moved to Florida and wanted to replace the door with an insulated door. The Precision Door rep guided us through the selections answering all our questions and then the installers did a fantastic job installing it. We highly recommend Precision Garage Doors. Thank you!

- Linda Elrod

Thank you for your prompt, effecient service. After 3 visits from another garage door company, that could not figure out what was going on with my garage door; Justin knew immediately what the problem was and took care of it. I am very grateful to Justin for resolving the problem.

- Marilyn Davis

They came in a very timely manner. It was fixed very quickly. They had to replace two springs.

- Helen Owens

Our garage was off balance and we called Precision. When they came they found out that they didn't place the springs correctly the last time they had repaired our garage door. So they took care of it this time and didn't charge us anything for it. Not even the service charge. True professional folks who know how to correct your garage door situation, if its their fault or yours. Highly recommend them.

- Sabrina

James did a great job. We needed our door opener replaced. He arrived on time and gave us our options on which opener we could choose from. Very nice and personable young man. Thank you James.

- Deb Cieply

I chose Precision based on TV ad Ad & testimonials. I am happy that I did choose Precision, Matt Hink was the Technician and I was more than pleased with his service, very professional and a delight to have him do the work. A great Asset to your Company. Thanks for sending him, just an all around pleasant wonderful person.

- Laurel Nelson

Fantastic service! My garage door broke and they were able to come out that day and fix it. Incredibly friendly and knowledgeable!

- Jessica Gorsuch

TECHNICIAN CAME EARLY AND WAS VERY EFFICIENT AND PLEASANT. THANK YOU FOR SOLVING MY PROBLEM PROMPTLY AND FOR EXCELLENT SERVICE!! MARYANN SKINNER 9/8/20

- Maryanne Skinner

Excellent service. Spring broke on the garage door gave them a call ane they were here with in the hour. Jesse was the service person and was very professional and had the job done in no time..

- Iris Rosier

Work done was performed fast and very proficiently. Outstanding job!

- Candice Wolff

We were having frustrating issues with our garage doors working intermittently. James came today and was a lifesaver. He assessed the issue and determined the motor was no longer providing reliable current and needed to be replaced. After reviewing all the options, we chose to have both garage door openers replaced. James was able to install them in just a few hours. We could not be happier with the openers or the customer service!

- Wade Doenges

Very good service

- Timothy Ball

Joshua Hink was a great technician. His working ethics are meticulous and quite detailed. He went over my options and what was best for me. The work on my garage door was impeccable great work Josh i appreciate it! Josh also went over the details regarding warranty and materials. He went above and beyond expectations ???????? thank you!!

- Jay Soriano

Everyone we spoke with was very friendly. Repair person was quick and very friendly. Very pleased with the experience.

- Jason & jennifer Beltz

Tech Jeremy Rossi did an outstanding job replacing the springs and giving the entire door system a good inspection. In fact, the door works better than before. Thanks for the good service.

- Angela & Edward Bosler

My experience today was exceptional. I've become somewhat numbed and too easily accepting of marginal or worse customer service. My faith that someone can get it right has been restored. From the onset I was advised of what to expect following my call. Things went exactly as promised. Our technician arrived on time and had all the parts needed to complete the repairs in one visit. Arnold, our technician, was courteous and very thorough in his explanation of what was needed. There was no jargon or talking over my head, and he paused to occasionally ensure that I understood. My incredibly noisy yet fairly new garage door was installed by Banko. Arnold upgraded the "builder's grade" hardware/springs The door is now almost silent in its operation. I paid a fair price to resolve a deficiency that, based on reviews, I was unwilling to entrust to the builder's sub. Overall, just a really fine customer service experience. I HIGHLY recommend Precision.

- James Daley

Came the next day. Did all repairs in one day. .

- Patricia Reilly

Austin came promptly and completed the repair quickly. He was really a nice young man, and we truly appreciate him coming out on a Friday evening. This is my second time using Precision and they are a top notch company!

- Lloyd Mckenzie

You have service my garage door before. I would like a receipt for the service performed

- Heidi Manchester

Mr.Johnson came out earlier than advised. Corteous over the phone, and in person with my wife. Performed an outstanding job repairing the garage door. All done in a timely fashion. Definitely will ask for him, if we have problems. The reviews of the company and this worker, were absolutely true. Thank you!

- Luis A Laurentin Perez

Brian the service rep was very professional,courteuos and did a great job replacing my springs. However, I was charged a supply fee of $25.20. for what supplies did he use on my job? That's not right guys !!

- Terry Dickason

Kanye was very knowledgeable and friendly.

- Kenneth Gregory

I called Precision in Lutz, they said we can have someone out that afternoon. I didn't feel my situation needed same day service but it is wonderful to know it was an option. Keith called to let me know he was on his way on the day of the appointment. He explained the problem with my garage door and what it needed. Didn't take long for him to fix the problem. He even discussed potential future issues I might expect based on my garage doors age. Very friendly and professional. I will highly recommend Precision Overhead Garage Door Service to my friends and family! thank you

- Michael Hager

Absolutely the BEST company!! Love my garage door. Service yesterday was on time and terrific! All that was needed was a lubrication on garage door, and the tech found another issue he fixed immediately.

- Gay lynn Davison

Mike did a great job today. Very professional and explained everything great! I would recommend him to anyone.

- Brent Ferrera

Craig Earle was my technician and did an outstanding job teoubleshooting and repairing my garage door issues. Very thorough and explained all options. We were extremely satisfied with the repairs and his professionalism.

- Ted Wilhoit

Arnold (Simpson) was very professional and repaired our garage door. He called 15 mins before showing up and went straight into working. We appreciate his suggestions on other repairs that we need to get done ASAP. He was great and we will definitely use PDS again!

- Marie and Frank Frager