Review:

I have just completed ordering 2 new garage doors with 2 new motors. Your representative Rebecca was very informative and professional. She answered all my questions and concerns. It was a pleasure to work with her and was very knowledgeable. Because of Rebecca I decided to go with Precision Garage Door of Tampa Bay.. I am positive the work to be performed will be of high quality.

Review:

The one star was only because of the prompt service call I received, other than that it would have been "no stars" at all.. I had Precision come to my home to give me an estimate for a broken spring on my garage door, Precision did previous work on my garage door in the past..I also had two other companies give me estimates as well.. I was shocked to see the HUGE difference in the quotes I received.. Precision said I had to replace both springs, the bearings were gone and the rollers should be replaced as well.. Your quote was for over $1,300. WHAT, ARE YOU KIDDING ME??? Second quote was to replace both springs only, stating that the bearings and rollers were just fine and did not need to be replaced. That quote was for $244.00.. Third quote said both springs needed to get replaced, that both bearings should be replaced the same time the springs are, and there was nothing wrong with the rollers.. That estimate was for $389.00.. I chose to go with the third quote, trusting that the springs and bearings probably should be replaced at the same time. I cannot believe that there was such a dramatic difference in the two other quotes compared to the one I got from Precision.. I realize there are different labor, material and convenience charges that may differ from company to company, but $1,300.00 vs. $389.00, minus the rollers.. Are you kidding me?? I am offended that Precision would try to take advantage of me like that, and obviously think that I might not think to get other estimates.. I realize we have all been going through some very rough times over the past year and a half, personally and businesswise.. But this was ABSURD, and not the way to make up for lost wages or the bottomline.. I dont know if this was a result of an employee taking advantage, or the company putting pressure on your employees to make up for LOST BUSINESS.. Im sure the "buck will be passed to the employee as always" either way.. But this incident LOST business for your company, it didnt make any at all.. Needless to say, this has caused me to lose ALL confidence to EVER having Precision do work for me ever again..

Review:

Pros: Can on a Sunday, Technician was polite friendly and knowledgeable, Work was done quickly and appears to have been done correctly. Con: I feel the parts prices were way over priced.

Thank you for taking the time to speak with me today regarding your feedback. We appreciated the opportunity to make your experience better and if there's anything else you need, please feel free to reach out to us.

Review:

We have 5 garage doors here. 2 main garage doors had openers (belt) replaced, springs replaced, rollers replaced and openers programmed. One had springs and rollers replaced. All 5 were inspected and lubed. The technician provided us with several options. The work was completed in one day as quoted. We are very happy, and will recommend Overhead Precision Garage Door to anyone.

Review:

Very satisfied with the service. The Technician was very good and friendly. He explained everything very well.

Review:

Nick the installer was very professional. Job was done quickly and he went over everything he did and what I needed to know. I'm very happy.

Review:

Jason and James arrived about 9 in the morning and we discussed what work needed to be done. I agreed with them and they went to work. Two very professional people and they completed their work and left my garage clean.

Review:

Great job, fixed within two days of call. Also honored a warranty from 2007 when unit installed. Tech on time,knowledgeable and pleasant. Can't ask for more than that!

Review:

Craig came and explained he could not repair the little hole in the door. He did however replace the rubber seal on the bottom of the door and helped us keep water from coming in under the door by building up the area under the door to make a barrier to stop the water. He was very polite and seemed knowledgeable of the products you have to offer. He did not try to sell us something we did not need. I would reccomend your company to anyone in need of garage door repair. Thank you so much.

Review:

Your technician was timely, courteous and professional.

Review:

Your company was recommended by a friend of mine. I was having issues with my remote and your technician Zach was amazing. When he checked everything it turned out there were other issues that needed attention.

Review:

Your techs did a great job and quickly. They were polite, knowledgeable and and an asset to your company.

Review:

I would highly recommend Precision Door to anyone. My installer was friendly, efficient, and professional. He had the new door installed in a few hours and answered all my questions.

Review:

Tech was very courteous and did a great job. Recently bought my villa and door was making lots of racket. Glad I don't have to worry about it failing anymore! Plus he programmed my car to open door too! That was great!

Review:

Jason took his time with my elderly aunt and fully explained her options. Jason was very professional, courteous and knew his business. What a breath of fresh air to deal with him.

Review:

Very good and best service,no complaints Brian Harmon very good techhn give him a raise .

Review:

I called your company because my garage door opener need to be replaced. Chris Carelas responded to my call. I was very impressed by his professionalism and knowledge. After he replaced the opener he made me aware of another issue with the weight of my garage door and the springs, etc. I agreed to his recommendations and I now have a new opener, and a door that doesn't make horrendous noises when it opens and closes and is very smooth. I couldn't be happier.

Review:

Understood they did outstanding work. Also saw advertising for the company. Brian was super outstanding!

Review:

Rebecca explained what we needed very thoroughly. We are very pleased with the products and how well your trucks are stuck. The warranty on the products are great. I've herd about Precision Door on TV commercials. I recommend Precision door to any body that needs to buy or repair a garage door. Thank you.

Review:

I thought the technicians were very professional. They also explained the various options available to me. The unit works great, very satisfied.

Review:

My installer was very knowledgeable. He told me what was recommended and gave me a few different options with what was needed VS. What could wait a little while. Also, He worked with me on financing options which was good considering the current economic situation that everyone is going through currently. He showed up early in the timeframe that was given. He was courteous and completed the job quickly and gave me his personal number if I had any questions for any reason. All in all I'm satisfied with the job. Thanks precision.

Review:

Austin was a great Service Tech. On-time by appointment, complete & courteous. Gave me a couple of options to repair/replace my faulty garage door opener and then completed the job perfectly. I give both him and PRECISION FIVE STARS! Setting up the appointment via on-line chat...all the way through receiving my invoice was seamless and professional. Thanks.

Review:

Haven’t had any work done yet. Will in the near future and than I will be able to give a better review. But their salesman was well informed and pleasant to work with.

Review:

I chose precision because they helped me before.

Review:

We had the pleasure of having our service provided by Jessie Burns. He performed in a professional manor and found the GHOST problem with our Remote. .I rate this a Five Star Job

Review:

Seth L was a great representative for the company. He was professional, new his products and didn’t try to sell on a service I didn’t need. That was very appreciated. He had very nice attitude and acted like he really liked his field of work.

Review:

Received an estimate from Jim for a new garage door. He is professional, knowledgeable and personable. gave us options that met our needs and budget. Thanks Jim.

Review:

Great service! Knowledgeable technician. Fast work and technician gave me a manual which is important! A good experience with promised backup for future needs so I am happy.

Review:

What a great employee very polite, Luke was on time wrote me a quote and installed my springs all in just a few hours.

Review:

Installer is very professional Did a wonderful job Thank you Persuasion door for a wonderful experience