From the person answering the phone, to the appointment date & time, to the service tech, everyone was polite, low key & professional. Luke called before he arrived, explained our options well & gained our trust. We were very comfortable in making a decision on a new opener, the brand, style and add ons. The fact that Luke was polite, didn’t try to sell us things we didn’t need and that he had everything on the truck and immediately went to work installing it was a huge deal for us! Thank you Luke!

- Dave Ticich

When my garage door wouldn’t open I called the company with the best reputation - Precision Door and I was not disappointed. They did a thorough check and found the problem. They explained what was wrong and told me how they were going to fix it. The technician James, made sure I understood my options so I was comfortable with my decision. He was friendly and knowledgeable and made sure I was satisfied with the result. I would not hesitate to use or recommend Precision Doors in the future.

- Andrea Mahoney

Jason, did a great job adjusting my spring, and the belt oh my garage door. He is truly a great mechanic. The door works great again.

- Bob Sullens

Went to Precision web-site. Link you-tube video. Watched video covered possible reason (4) for door opener failure. Online chat with Ashley, about the door opener light blinking. Door, failed to open. Booked for tech to visit our home next work week-day between 4 to 8 Post-Meridiem. Two Precision work truck drove upon my Lane. Two personnel, with N-95 mask on, came through the garage side door. They brought in work lights. Our garage hurricane-impact door and door opener, were non-operational. The garage door failure, were the support hardware. You know; rollers, springs, casters, ball bearings, door track wheels, cable links, bearing plates, forks, pulleys, hinges, strut truss rod, anchors and safety that prevent the door from falling upon anyone under it when out of balance. There were Three possible hardware Repair Estimate - 1. $925 GOOD -Basic Hardware good springs warranty- 2. $1,425 BETTER -Better Hardware better steel springs warranty- 3. $1,648 BEST -Best Hardware best steel springs longer warranty. Asked John, to review all three estimate with my wife over our phone and then hand the phone back to me, for us to discuss BETTER or BEST. Better or Best, have the same pound-per-steel springs. Life wear usage makes them $200 apart. We choose longer Life wear. Best warranty. Both tech carry the hardware between their two trucks, working well past 4 P.M. into September 27 evening. Staying at their task, this homeowner Veteran, remain outside operating his front yard sprinkler zones, during their garage door and door opener, repair. Finally, the garage door began to move up the track. Technical balance, center load mount replacement and smooth nearly silent door operation, were the result by John (A) and his tech aide from the second truck. John, sat in his truck to complete the work order and invoice. Then followed this Veteran, into the garage into the home for full payment.

- James D Witt

Precision is the best! They called ahead so we knew they were on their way, arrived on time, diagnosed the problem quickly, fixed it Lickety-split and we are up working again. What a great group of workers and company!

- Roberta Jordans

Very polite man showed up on time, called when he was on his way. Good experience.

- Linda Neville

Adam was very prompt, professional and friendly. He was efficient and thorough.

- Susanne Fuller

The name was how I chose Precision Door to fix my garage door opener. Hit by a jolt of lightning, it was a stressful time as there was other damages as well. James was totally calm and thoroughly patient at the time, waiting while I dealt with other repairmen. I didn’t have to wait days for the the repair and he was on time. When he left, he left the area clean. For me, the calm he presented helped me with my stress level…I felt comfortable with him and five star satisfied with his work.

- Alex Andrea

We called Precision to check our garage doors in a home we just moved into. We also had them program new garage door openers for us. The technician was friendly and on-time. He knew exactly what he was doing and was done in no time. We would not hesitate to call Precision again when we are need of any garage door related work to be done. The prices were very reasonable, too.

- Gordon Struss

I was having trouble getting my garage door down so called for an estimate. Was told about 750.00 to replace the opener and another 950.00 to replace the installation in the wall above the door itself. Too high in my eyes so I went for a second opinion. That company replaced the opener circuit board for 240.00. I guess working on commission justifies hiking up the price three-fold. NOT FOR ME.

- Ingrid Gentzow

Thank you for taking the time to speak with me today regarding your feedback. Again, we apologize for missing that the circuit board needed to be replaced. We have passed this information on to upper management for training purposes. Also, our technicians do not work on commission and they only give the prices that the company determines. We appreciate the opportunity to make this right for you and hope the resolution was satisfactory to you.

Great company to deal with. Expert technical people, friendly people to work with.

- Jeff Lefrock

Just had a new garage door and opener installed this afternoon and couldn't be more pleased with the job Precision did. From the initial visit to provide us an estimate, to the final installation and clean-up, the employees were excellent to work with. Easy to talk to and they fully explained all the questions we had. They were unquestionably experts in their field and both the salesperson and the installer were real professionals. The job was done right and we couldn't be happier with the results. I won't hesitate to go straight to Precision for any future garage door needs or to recommend them to any I know who may be needing a new garage door or maintenance on the one they have. Thanks to all for a pleasurable experience.

- Scott Ingraham

Precision Door replaced our garage door a few years ago & did a great job. We were now having remote open/close problems. We called & Noah Geer arrived. He was knowledgeable,very courteous & discussed the options. He replaced the circuit board, & reprogrammed remotes. A super precision asset.

- Charles E Salzmann

Melanie was the rep that came to our house. She was professional, knew her product and my wife and I decided to use your services

- Bob Bertri

I’ve used Precision since 2017. Always been extremely satisfied with customer service and the actual work performed. Today I needed a garage door opener install due to my current unit failing. The tech arrived on time, explained the options, performed the work I selected, programmed my remotes and explained the operation of the new system and lubricated my door and rollers. It’s been a good day!

- Bernardo Montoto

Jim I've had your men install my garage openers and now a wheel out off the grove. Both times very pleased with the quick service and repair. Don't usually respond to these, but they both need to be appreciated. Tom Butler

- Tom Butler

Josh did a great job! Fast & efficient. Excellent job @ answering our questions!

- Rob Lawrence

Very knowledgeable and friendly.

- Kathy Horner

The technician, Arnold Simpson did a very thorough job, my door has never operated so smoothly. Good man.

- George Penney

Thank You for the prompt and excellent service by Shawn today. We were so pleasantly surprised by his professional expertise, literally updating everything except the garage door itself !!

- Sharon Cox

Chris was very professional and knowledgeable. Very honest! Thank you!

- Teresa Gomez

Excellent technician, great service. Totally recommend!

- Christina Marino

We had an excellent experience. Our garage door wouldn't quit opening and closing. The technician figured out a fix in 5 minutes!

- Jeanne Morgan

Rated #1, clear, very informative website, excellent customer service when appointment was made. Melanie arrived right on schedule, she was super friendly, down to earth, knows her products, not pushy. She is an excellent salesperson.???? We love our new door and opener. The 2 men that installed our whole new system were awesome. Thorough, great job.

- Mark Phillips

My neighbor recommended your company to me. Chris, my technician, was very professional and helpful and I believe he represented you well. I would certainly let others know about your business.

- Debbie Wright

A little shocked at the price I was quoted for a complete new garage door opener, was not expecting to drop $950 but what do you do in these times we live in now totally ridiculous

- Don Keyes

The one star was only because of the prompt service call I received, other than that it would have been "no stars" at all.. I had Precision come to my home to give me an estimate for a broken spring on my garage door, Precision did previous work on my garage door in the past..I also had two other companies give me estimates as well.. I was shocked to see the HUGE difference in the quotes I received.. Precision said I had to replace both springs, the bearings were gone and the rollers should be replaced as well.. Your quote was for over $1,300. WHAT, ARE YOU KIDDING ME??? Second quote was to replace both springs only, stating that the bearings and rollers were just fine and did not need to be replaced. That quote was for $244.00.. Third quote said both springs needed to get replaced, that both bearings should be replaced the same time the springs are, and there was nothing wrong with the rollers.. That estimate was for $389.00.. I chose to go with the third quote, trusting that the springs and bearings probably should be replaced at the same time. I cannot believe that there was such a dramatic difference in the two other quotes compared to the one I got from Precision.. I realize there are different labor, material and convenience charges that may differ from company to company, but $1,300.00 vs. $389.00, minus the rollers.. Are you kidding me?? I am offended that Precision would try to take advantage of me like that, and obviously think that I might not think to get other estimates.. I realize we have all been going through some very rough times over the past year and a half, personally and businesswise.. But this was ABSURD, and not the way to make up for lost wages or the bottomline.. I dont know if this was a result of an employee taking advantage, or the company putting pressure on your employees to make up for LOST BUSINESS.. Im sure the "buck will be passed to the employee as always" either way.. But this incident LOST business for your company, it didnt make any at all.. Needless to say, this has caused me to lose ALL confidence to EVER having Precision do work for me ever again..

- Patricia

Nick the installer was very professional. Job was done quickly and he went over everything he did and what I needed to know. I'm very happy.

- Amy Zaniewski

Great job, fixed within two days of call. Also honored a warranty from 2007 when unit installed. Tech on time,knowledgeable and pleasant. Can't ask for more than that!

- Antonio Tavares

Your company was recommended by a friend of mine. I was having issues with my remote and your technician Zach was amazing. When he checked everything it turned out there were other issues that needed attention.

- Kathy Magiasis