Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Pasco Countyhas received 2660 reviews, averaging 4.85 Stars:
Wesley Chapel, FL
Product:
Wesley Chapel, FL
My experience today was exceptional. I've become somewhat numbed and too easily accepting of marginal or worse customer service. My faith that someone can get it right has been restored. From the onset I was advised of what to expect following my call. Things went exactly as promised. Our technician arrived on time and had all the parts needed to complete the repairs in one visit. Arnold, our technician, was courteous and very thorough in his explanation of what was needed. There was no jargon or talking over my head, and he paused to occasionally ensure that I understood. My incredibly noisy yet fairly new garage door was installed by Banko. Arnold upgraded the "builder's grade" hardware/springs The door is now almost silent in its operation. I paid a fair price to resolve a deficiency that, based on reviews, I was unwilling to entrust to the builder's sub. Overall, just a really fine customer service experience. I HIGHLY recommend Precision.
- James Daley
Port Richey, FL
The installation crew was very polite and professional. The new complete garage door system is quiet and smooth. Would recommend this product to everyone!!!!
- Laura Shoulders
Product:
Hudson, FL
I have used Precision Overhead Garage Doors for over 14 years. Yesterday my garage doors would not open or close. The motor was working and the chain moved but the connection between the motor arm and the chain would not hold. I thought I looked at the sensors. I checked to ensure nothing was blocking them. Precision showed up saw that one of my sensors wasn't lining uop and problem solved. NO Charge. I will use these people in South Carolina where I am moving later this week. They are fantastic!!
- Nancy Dinkel
Hudson, FL
Happy with the service and the technician.
- Thomas Staley
New Port Richey, FL
I appreciated how the office scheduled an appointment for the same day I called. Josh Page was the best! He is personable and efficient. I would highly recommend him to anyone. Thank you, Josh!
- Anna Krawiec
New Port Richey, FL
Rob was very well informed and very polite while at my home. Rob also made me feel more at ease when he showed up with his mask on. I will continue to use this company when needed. Thank you again Rob.
- Kellie Kreps
Product:
Land O Lakes, FL
Broke a garage door spring on a Saturday night, called Precision Sunday morning. We were scheduled between noon - 4p and got a call from Austin around 11:45 saying he would be there around 12:15. He showed up on time, explained what he was going to do, how much it would cost, and how long it would take. He was right on the mark ! Did a great job and was a very pleasant young man. I will call Precision again if the need arises !
- Bob Foster
Product:
Port Richey, FL
He was very professional he sold and program a remote. He wore a mask and gloves. Wish made me feel safe. Thank you
- Orlando Matos
Product:
Hudson, FL
Very professional, patient and knowledgable. Would definitely recommend.
- Denise Kello
New Port Richey, FL
After taking my Garage Remote to have new batteries installed, the remote still would not open the Garage Door...I called this AM and got an Appointment for the PM same day...A young man came out and upon opening and removing the batteries he found that the seal was still on the batteries...Fixed the problem immediately...He also checked the door and fixed the large spring on top as it was curled a bit and sprayed the vital spots on the door...Young man was very courteous, very knowledgeable about the doors...I would recommend Precision Garage Door to everyone in need on a new
- June Pasko
Land O Lakes, FL
The service was wonderful. Your technician was courteous and efficient. We have one complaint and that is the cost of the ball bearing. The cost seems excessive as we did some checking and the prices differ a great deal from what was charged.
- Donna Hartwick
Product:
Hudson, FL
Austin was very professional and a very nice young man!
- Tiffany Stovall
Product:
Wesley Chapel, FL
Came the next day. Did all repairs in one day. .
- Patricia Reilly
New Port Richey, FL
My neighbors had service performed by Precision Door and they were quite happy, that is why I called for service. Making an appt. was easy. The associate on the phone was very pleasant. There was a follow up email to my appt. The tech - Jose called prior to showing up which was great and he showed up on the time he said. He was very pleasant and knowledgeable. However, my opener was to old to be fixed. He quoted me a very high price which is when I had informed him I saw openers on their website for $349.00, not the $565.00 he had quoted me. He looked on his website and said I was correct. He didn't know about this special offering. It wasn't a Liftmaster opener which I saw Precision handled. He told me this Linear unit is 1-year warranty on the entire unit - motor, parts and labor. Their Liftmasters were a lot more money. That is when I declined and informed him that Banko Garage Doors had the Liftmaster opener for $375.00 with a 4-year warranty on the motor and 1-year on all the other parts and labor. He said they can't match Banko's price and I should buy it from Banko. I thanked him for his time. That is why I gave Precision a 3-Star Rating. Their intent of customer service was very good, however they weren't competitive with their openers as a brand name.
- David Schoenberg
Wesley Chapel, FL
Austin came promptly and completed the repair quickly. He was really a nice young man, and we truly appreciate him coming out on a Friday evening. This is my second time using Precision and they are a top notch company!
- Lloyd Mckenzie
Product:
Land O Lakes, FL
Excellent Job. Fast and precise. Your company name says it all. The technician were nice and kind.
- Martine Kanyinda
Product:
New Port Richey, FL
My garage door wouldn't open and made a loud rattling noise. It also wouldn't close during sunset because the sunlight was interfering with the sensors. From seeing all the tv commercials about Precision, I decided to give them a call last night. I didn't expect for someone to actually answer my call in the late evening but they did and sounded so pleasant on the phone and scheduled my repair for today. Chad Donovan gave me a call just before he arrived, he quickly got me a quote with various options and we agreed on a full repair to the garage door and replacement of my garage door opener. At first I thought it might've been too expensive, but I later realized that it was a worthwhile investment and the guarantee of the work and the parts also made it worryfree. I inquired about financing and was able to apply for a great financing deal that also helped me get this fixed quickly and affordably. The finished job was night and day difference and the garage door opener was so quiet that I was amazed! Chad did an awesome job, and he was very professional, patient with my questions and all round great experience. I highly recommend precision to anyone requiring garage door services. Thanks for a job well done!
- Luis Serrano
Product:
Holiday, FL
Precision is great! Everyone knows what they're talking about from the techs to the people who answer the phones. They are very professional and friendly and do great work. I highly recommend!
- Bill Schmelter
Port Richey, FL
Joshua Figueroa was our residential technician. He arrived promptly as he had promised and quickly took care of the problem. He also suggested some other repairs which he also completed. He was very polite and willing to provide helpful advice. He is definitely a credit to your company.
- John Llewellin
Service Provided:
Product:
Repair Technicians: Joshua Figueroa
New Port Richey, FL
a great company to deal with, my service tech Chris was just great, fixed my garage door in no time flat , he replaced motor, springs and rollers . my door is like new. thank you
- Peter Calandro
Product:
Hudson, FL
We choose Precision because of the reviews and more importantly, the recommendation from our lawn service man, Barney Cosh. When Josh arrived he gave us 3 options and we choose the best of the 3 which was a bit higher than we planned to spend but Josh pointed out the problems and we went with his suggestion. A excellent tech but more important a fine young man. Precision will have our recommendation to anyone inquiring about garage door service. Thank you, Norm Weaver
- Norman Weaver
Wesley Chapel, FL
You have service my garage door before. I would like a receipt for the service performed
- Heidi Manchester
Product:
New Port Richey, FL
Perfect and fast repair when called. Great job. Thank you
- Chris Johnson
Service Provided:
Product:
Repair Technicians: Adam Miechle
New Port Richey, FL
Chris was an awesome tech. Repaired my garage door in a professional and timely manner . Will definitely use Precision again and recommend as well
- Patti Neat
Product:
Wesley Chapel, FL
Mr.Johnson came out earlier than advised. Corteous over the phone, and in person with my wife. Performed an outstanding job repairing the garage door. All done in a timely fashion. Definitely will ask for him, if we have problems. The reviews of the company and this worker, were absolutely true. Thank you!
- Luis A Laurentin Perez
Product:
New Port Richey, FL
Very professional employees. Did a wonderful job! Would highly recommend using them .Very happy with our experience.
- Rob Olson
Product:
Hudson, FL
Your technician, Bryan, was outstanding . Got here when he said he would which was two hours after we called in. He asked a few questions, promptly solved the problem , and then clearly explained what he did. Polite and courteous ... what an employee. Thank you.
- Peter Karkheck
New Port Richey, FL
Chris carelas from clearwater was great in informing us and fixing our problem.I apreciate the knowledge and the excellent service he gave us. Thankyou precision for having excellent door technicians.
- Muriel Banks
New Port Richey, FL
Wesley was the Best! So personable, so efficient. We couldn't have asked for a better experience. Would highly recommend him to any one else.
- Jim Pearce
Tech Jeremy Rossi did an outstanding job replacing the springs and giving the entire door system a good inspection. In fact, the door works better than before. Thanks for the good service.
- Angela & Edward Bosler